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Meet Hayley

Hayley

Hayley Kerstein

Lead Buyer's Agent

Get to Know Me

Hayley Kerstein is Elevation Real Estate’s Lead Buyer Specialist. Before entering real estate, Hayley enjoyed a rewarding career in the luxury hospitality industry, where she honed her skills in delivering best-in-class service and building trusting relationships, two important qualities she brings to her career in real estate.
 
A graduate of the Hotel School at Cornell University in Ithaca, New York, Hayley sees real estate as a way to personalize her own unique brand of hospitality. She views her clients as her guests with whom she creates lasting relationships and rewarding experiences. She does this by anticipating their needs, and whenever possible, by over-delivering on her promises. Thanks to her background in hospitality, she has a natural affinity for working comfortably with a variety of personality types.
 
As an agent, Hayley compares herself to a matchmaker, expertly pairing clients with properties that resonate with them. She leverages a high-touch, easy-to-digest process that is never pushy and is intended to put her clients at ease. Above all, Hayley believes creative thinking is a necessity in real estate, and she enjoys presenting unconventional solutions to problems that others may have overlooked. Hayley strives to outperform herself daily in helping people achieve their goals, an experience she describes as humbling and gratifying.
 
The daughter of a real estate agent and a certified C.A.R. First Time Home Buyer Specialist, Hayley brings professionalism, honesty, and a positive attitude to everything she does. In her spare time, Hayley enjoys exploring San Francisco, skiing Lake Tahoe, spending idle summer days floating the Russian River, and expanding her network by attending a monthly women’s supper club she helped establish a few years ago.
Raymond L.
Paul C.
Keishia
Kevyn
Alison B.
Joe
A. Aromals
V. Cimianu
Jaco
Ramsey F.
Faerwanderin
Dan D.
Alison S.
Julie L.
Jesper R.
Yao L.
Rebecca & Sean
Casey D.
Mark S.
What Our Clients Say

Had a fantastic experience with Eddie, Hayley, and Elisia. It was my first time selling property in California and I had no idea what to expect. The team at Elevation walked me through the process and handled everything on their end, from preparing a selling plan to handling the open house and fielding the offers. I felt that I could trust them to own the process and fill me in with weekly updates. Ended...

— Raymond L.

What Our Clients Say

Eddie and his team far exceeded our expectations when we sold our home in San Francisco. We chose them largely due to the high quality of their marketing, which puts bigger Realtors® to shame. They were prompt, professional, and very knowledgeable. They made the whole process so easy and straightforward for us that we actually had fun doing something we assumed would be very stressful. Eddie’s advice and...

— Paul C.

What Our Clients Say

Eddie and Hayley are absolutely the best!! My husband and I were looking to buy our first ever home and had no idea how to start the process. One of our friends highly recommended us to reach out to Eddie and Hayley, and that was the best thing that ever happened to us!!! From the very beginning, Eddie was really helpful in walking through the process and setting expectations. We were quickly introduced ...

— Keishia

What Our Clients Say

I started working with Eddie and Hayley because a few friends had worked with them before and told me how amazing they were. Even with that intro, Eddie and Hayley far surpassed our expectations. From house viewings, to prepping offers, and through the rocky funding stages they were there guiding and coaching us through. My wife and I were just sponges trying to absorb all of their expertise. There were ...

— Kevyn

What Our Clients Say

Eddie and Hayley have been tremendous partners in our real estate endeavors. They’ve partnered with us and guided us through the process of buying and selling multiple homes, most recently in the COVID real estate boom. Their counsel through the experience of seeing homes go significantly over asking price in the Bay Area was one of patience and value. Each time we got to the offer stage on a property th...

— Alison B.

What Our Clients Say

Eddie, Monika, and Hayley helped me find and purchase the home I always dreamed of. This was my second home buying experience and I felt so much better this time around because of the team. They really held me close, developed a strategy with me, and helped me execute it effectively. Considering how crazy the market is and the area I wanted to live in, I did not think I would be successful but their pati...

— Joe

What Our Clients Say

Eddie and Hayley were great to work with. They stuck with us through a very long process of nearly a year to find a home. They were always a text or a phone call away for guidance and the multitude of things in first time home buying.

— A. Aromals

What Our Clients Say

Eddie and his team at Elevation are nothing short of top notch. They were patient and diligent in explaining the details and process of purchasing a home, they provided great advice on market trends in relation to different neighborhoods, and they walked me through the closing process step by step. The service and communication from the team was always prompt and open, and they were able to understand my...

— V. Cimianu

What Our Clients Say

Eddie and Hayley really made buying a house easy and effortless. They were knowledgeable in all areas of the process, and I would gladly use them again.

— Jaco

What Our Clients Say

Eddie, Hayley, and the rest of the Elevation team are incredible. We moved from Texas to San Francisco earlier this year and were completely new to the Bay Area housing market. We didn’t know whether we wanted to rent or buy, we didn’t know what neighborhoods we wanted to look at, we didn’t even know exactly what kind of living space we wanted. Eddie, Hayley, Aashiyana, and James are the reason we now o...

— Ramsey F.

What Our Clients Say

My fiancé and I worked with Eddie and Hayley Kerstein to buy our first home. They were absolutely wonderful to work with. Being first time home buyers in a very competitive market was daunting to think about, but Eddie and Hayley explained the steps and made sure we had everything in order to make the process go smoothly. Then the fun began of going to see houses all over the city. Eddie and Hayley were ...

— Faerwanderin

What Our Clients Say

Hayley Kerstein was our lead agent. We couldn’t have asked for more. The trust level was as if a member of our family was guiding us through this process. This trust was earned through her knowledge of the intricacies of bay area real estate (there are many) and her work ethic. (it is unparalleled) She saved us from multiple pitfalls and possible disasters while gently steering us toward the best possibl...

— Dan D.

What Our Clients Say

We’ve bought and sold many homes with this team. You can’t go wrong, they’re the best in the Bay Area!

— Alison S.

What Our Clients Say

We were blown away by the responsiveness of Hayley and Eddie. They came highly recommended by the local bank (Bank of SF) and within 5 minutes of me writing an e-mail late Sunday night, we received a call from Hayley to help walk us through our first time buying an apartment/TIC. We went from knowing nothing to winning our bid in 4 days. On a personal note, Hayley and Eddie are insanely nice people who ...

— Julie L.

What Our Clients Say

First time house buyers here. Hayley and Eddie held our hands during the whole ordeal. They were understanding, patient, and super responsive when it was needed. Wouldn’t have gotten our home without them. Buying a place in bay area can be hectic, but having Hayley and Eddie support us during the whole process made it soooo much easier. 5 stars, two thumbs up, and our warmest recommendation.

— Jesper R.

What Our Clients Say

My husband and I were first time sellers. Hayley and Eddie helped us sold our townhouse during Covid-19 within 2 weeks (mind-blowing right?). They have so much knowledge about the local market. They are incredibly generous with their time. And they gave us really honest opinions and suggestions throughout the whole process. Not to mention all the mental support I got during the sale. Selling in the middl...

— Yao L.

What Our Clients Say

When a unit we’ve had our eye on for years suddenly came on the market right before a major holiday, Eddie and his team showed how seamless they work — with members working while across the country and on other continents to help make our deal happen in San Francisco. They helped us price our bid to win and managed the documentation process so smoothly that we walked away with a complete digital package ...

— Rebecca & Sean

What Our Clients Say

Working with Hayley Kerstein and Eddie O’Sullivan was the highlight of my home buying experience. They are a wonderful, professional, hard working team that made my home buying experience a delight.

— Casey D.

What Our Clients Say

My name is Mark Sawchuk, I recently worked with Eddie and Hayley to purchase my first property. I felt very listened to and I felt they were really honing in on what I wanted. Any time I had questions or uncertainties I knew they would be answered. I got introduced to Eddie and Hayley back in December and began working together in January, we looked for about 3 – 4 weeks and in early February I put in an...

— Mark S.

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Contact Details

Elevation Real Estate

(415) 378-3120
ElevationRealEstate.com



1307 Mason Street
San Francisco, CA 94133